About us    Careers    Contact us   Training    Home Products & Services    Events    Investors    Customer Care    VISION

Contact Us Ask VIASYS Customer Care Brochure Installation Report Form HFOV Rental Customer Care Contacts Neuro Care: Toll Free: 1-800-356-0007 Respiratory Care: Toll Free: 1-800-231-2466 Phone: 1-714-283-2228 LTV Series Ventilators: Toll Free: 1-800-754-1914 Phone: 1-763-398-8500 Does your equipment perform to your satisfaction? YesNo   Please rate the following on all that apply: (Scoring: 1=Did not meet expectations   2=Met expectations   3=Exceeded expectations) Training Please select: at Customer facility at Company facility 1 2 3 Knowledge and expertise of the Clinical Specialist who performed your training Courtesy and professionalism of the Clinical Specialist Content and effectiveness of your training course Content and effectiveness of manuals and other training/reference materials Technical Support (Phone-based) 1 2 3 Timeliness of the Technical Support Specialist to respond to your call Knowledge of the Technical Support Specialist responding to your questions Courtesy of the Technical Support Specialist answering your questions Technical Support (Web-based) 1 2 3 Timeliness of the Technical Support Specialist to respond to your email inquiry Knowledge of the Technical Support Specialist responding to your questions Overall effectiveness of Web-based Technical Support On Site Service 1 2 3 Promptness of the Service Representative to call and schedule Service Call Arrival of the Service Representative on site as scheduled Timeliness and accuracy of equipment repair Service Representative's knowledge of your equipment Courtesy and professionalism of the Service Representative Parts and Supplies Shipments 1 2 3 Promptness of the arrival of the item Working order and appearance of the item received Effectiveness of the item in correcting equipment malfunction Your foremost recommendation on how we can improve Customer Service would be:

Copyright © 2010 CareFusion. All Rights Reserved. Please use IE 6+ browser for the best possible site experience.